Privacy Policy and Retention of Data

We collect personal information when you request or enquire about our services, As a result you accept and consent to our use of your personal data as outlined in this policy.

We feel strongly that to provide you with the service you need, trust is absolutely paramount. We want to be completely transparent about the way that we hold and use your data, as well as the reasons for asking for the particular data that we do ask for. Above all, we want to make it clear that we only ask for information that is strictly relevant for delivering the service that you ask us to deliver.

When we receive an enquiry we make up a file containing your details. This normally contains contact details for you, including your gender, name and address and reason for seeking the service. We also ask how you heard about us – this is so that we can thank any people who referred you and direct our advertising efficiently. We will seek further information through the course of the inspection or prior to producing a report. We will only use the personal information we collect to produce the property inspection report. Information will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.