Our contact details
Name: Scientific Services Group LTD
Registered Address: 128 City Road, London, EC1V 2NX, UK
Phone Number: 07920 383548
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, full name, address, date of birth and telephone numbers
Email address, occupants details, location data, IP-related data, visa application type and applicant's country of application.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Provide a property inspection report for immigration purposes
Provide an accurate quotation.
We also receive personal information indirectly, from the following sources in the following scenarios:
A solicitor or immigration advisor nominated by you instructing us to provide a property inspection.
We use the information provided by the third party in order to produce a property inspection report for immigration. We may also share information provided by you with your consent to an immigration solicitor/immigration advisor for you to obtain a free immigration consultation.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation.
How we store your personal information
Your information is securely stored. We keep property inspection reports for 5 years on a secure digital platform. We then dispose your information by deleting the files. All personal information on paper is destroyed within 2 weeks of the surveyor conducting the inspection by shredding information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk